As e-commerce businesses continue to grow, online transactions and sensitive customer data are key targets for cyber threats. The Shopify store owner handles a large amount of confidential information, including payment details, personal customer data, and internal business operations. Protecting this data is essential to maintain customer trust and business security.
One of the most effective ways to increase account protection is to use the Shopify Authenticator app, which adds another verification step for accessing the account, beyond the standard password.
In this article, you will get practical steps on how to use the Authenticator app to enhance your store’s security.
What Is Shopify Authenticator App?
The Shopify Authenticator App is a two-factor authentication mobile application used to secure Shopify account login by requiring you to enter a code from the app each time you log in to your Shopify account. It generates time-based one-time passwords that you can enter with the regular password to access the account. This code changes every 30 seconds and is unique every time. Someone who has the code can only access your store, even if someone has your password.
Key features of the Shopify Authenticator App
Improve Account Security
Adding one more step during login ensures that only the right owner can access the account. Even if your password is stolen or compromised, it is nearly impossible for others to access your account.
Offline Access
The authenticator app does not require an internet connection to generate codes, which improves reliability even when your device is offline.
Free and Flexible
The Authenticator app is free to download and use to protect your Shopify admin access.
Multi-Account Support
You can manage two-step authentication for multiple Shopify stores or other online accounts within a single app.
Best Authenticator Apps for Shopify?
Shopify has built-in security features, but using an authenticator app increases your account protection. Does Shopify have its own authenticator app? No, Shopify does not have its own authenticator app. However, Shopify fully supports the use of popular third-party authenticator apps that integrate seamlessly with your account.
- Google Authenticator
- Duo Mobile
- Amazon AWS MFA
- Microsoft Authenticator
Install one of these apps on your mobile device and integrate with your Shopify account by scanning the QR code during the setup of two-factor authentication.
How to Activate Two-Factor Authentication in Shopify?
Securing your online store with two-factor authentication in Shopify is more straightforward than you think. Follow the steps given below to activate 2FA.
1. Log in to your Shopify store
Visit the Shopify official login page.
Enter your email address and password to access your admin dashboard.
2. Access Account Settings
Click on your account avatar or name in the top-right corner.
From the dropdown menu, select Manage account.
3. Turn on Two-Step Authentication
In the account settings panel, click Security from the left-hand menu.
Locate the two-step authentication section and click the “turn on two-step” button. When prompted, re-enter your store password for verification.
4. Set up Two-Step Authentication
Select the Authentication App as an authentication method.
Open the Authenticator app on your mobile device.
Use your app to scan the QR code displayed on the Shopify setup page.
If you are unable to scan the QR code, choose the manual entry option in your authenticator app and enter the secret key exactly as provided on the Shopify setup page.
5. Verify Setup
After scanning, the app generates a six-digit verification code.
Enter the code, then click Turn on.
6. Backup Code
After verifying, Shopify will show recovery codes. Save them securely for future use if you lose access to your authentication app.
Now 2FA is enabled. Every time you log in, you will need your login credentials and verification code generated by the authenticator app.
How to Log In Through the Two-Step Authentication Method?
Log in to your Shopify account using Two-Step Authentication is a straightforward process.
- Go to the Login Page: Open your web browser and go to the Shopify official login page.
- Enter Your Credentials: Enter your email address and password linked to your Shopify account. Click the Login button.
- Authenticate: After this, Shopify will prompt you to enter a 6-digit verification code. Open your authenticator app on your mobile device.
- Enter the Code: Find the generated code for your Shopify account. Type it into the Verification Code field on the Shopify login page.
- Access Your Account: If the code is valid, you will be logged into your Shopify admin dashboard.
What are the Alternatives to Authentication Apps in Shopify?
Shopify also supports various authentication methods to help in securing your account. These alternatives allow you to select the method that suits your preferences.
SMS: Receive a one-time code via text message on your registered mobile number. Enter this code during login to complete the authentication process.
Shopify Mobile Prompts: Use the Shopify mobile app to approve login attempts directly from your mobile device.
Security Key: A physical device that connects to your computer or mobile device via USB, Bluetooth, NFC, and server. This key must be connected to the device during the login process to verify your identity.
Built-in Authenticator: Use your device's built-in security features, like Face ID, fingerprint, or device PIN, for login verification. This method only works on the device where it's set up.
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