Every Shopify merchant has to log in before managing products, processing orders, or making changes to store settings. The login process is the starting point for accessing features and tools to keep your online store running smoothly. Shopify is a leading e-commerce platform that provides a secure and seamless way to access your storefront.
A secure and reliable login process allows only authorized users to manage their online business. Shopify supports multiple login options, providing flexibility for merchants and team members to access their store desktop, mobile, or Shopify POS for a retail location. However, Shopify also includes security features two-factor authentication and password protection, for account safety. This guide will cover all aspects of accessing your Shopify Admin dashboard, managing multiple stores, and troubleshooting issues.
Before starting, it’s important to have the correct email address and password associated with your Shopify account.
- Log in via the Shopify Website
- Log in via Admin Panel
- Shopify App Login
- Single Sign-On (SSO)
- Shopify POS Login
1. Log in via the Shopify Website
The primary and most universal method for store owners to get into their store by using the official Shopify login webpage. This is ideal for entrepreneurs, first-time users, or even experienced store owners who manage their operations from a desktop or laptop. It provides the most direct, secure, and full-featured access to your Shopify Admin dashboard.
This method is browser-based and works on any device with internet access. Below are step-by-step instructions to do this:
- Open your preferred web browser (Google Chrome, Firefox, Edge, Safari) on your desktop and in the search bar, enter Shopify login page, or paste this link https://www.shopify.com/in/store-login.
- Enter your email used during store registration and click Continue with email.
- Enter your password and click on login.
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If two-factor authentication (2FA) is enabled, enter the authentication code generated in the authenticator app on your mobile device.
Once the code is verified, you’ll be directed to the Shopify Admin Dashboard to manage your settings, products, and more.
New to Shopify? You first need to create an account before creating a store. Generally, there is a “Get Started” button on the login page. By clicking, you have to enter your email address, store name, and password.
Upon successful registration, you return to the login page, sign in with new details, and start setting up your store.
Sometimes, many merchants forget their store passwords. In such cases, you can reset your password by clicking the "Forgot Password" button on the login page and following the instructions to reset your password. Once you reset it, return to the login page, sign in again, and continue managing your store.
If you are trying to log in as a staff member, use the email and password linked to your staff account.
2. Log in via Admin Panel
The direct Admin URL login method is best for experienced Shopify merchants or developers who want quick store backend entry. Instead of navigating through Shopify's main site, this method sends you directly to your specific store admin panel by entering a URL into the browser.
- Visit your store homepage URL and add admin at the end of url. For example, https://yourstorename.com/admin, replace yourstorename with your actual store name.
- You will be redirected to the Shopify login page. Enter your email address and password linked with your account, and click on the Log in button.
If you have enabled two-factor authentication, you will be prompted to enter the verification code generated by your authenticator app.
Once the code is verified, you’ll gain entry to the Admin Dashboard.
3. Shopify Mobile App
The Shopify Mobile App provides full access to store operations from a smartphone for store owners to run small operations or prefer mobile-first workflows.
The app offers nearly all the capabilities of the desktop admin panel, such as adding products, tracking orders, reviewing customer activity, and viewing sales analytics, in a compact, easy-to-navigate mobile interface.
- Download the Shopify app from the Google Play Store (Android) or App Store (iOS).
- Open the app and tap Log in.
- Enter the email address and password you used for login on your desktop.
- If 2FA is enabled, complete it.
Once verified, you will see the store dashboard on mobile.
4. Single Sign-On
Single Sign-On (SSO) simplifies the login process by allowing you to sign in using credentials from third-party services like Google, Apple, or Facebook. With SSO, you no longer need to remember another password for Shopify.
- On the Shopify login page, choose the SSO provider option, like Apple, Google, or Facebook.
- A pop-up will appear asking you to authenticate with your third-party account.
- Once authenticated, you’ll be redirected to your Shopify Admin dashboard; no password needed.
5. Shopify POS
Shopify POS (Point of Sale) is a retail extension of the Shopify platform that makes it possible for merchants to sell products in physical stores, shops, markets, and other in-person locations while keeping all inventory and sales data synced with your online store.
Logging in to Shopify POS gives you access to a POS interface designed specifically for touchscreen devices, with features like barcode scanning, customer lookup, discounts, and in-store analytics
- Download and install the Shopify POS app from the App Store (iOS) and Google Play Store (Android).
- Open the app and log in with the same email address and password you use to access online Shopify admin.
- If you want to use the POS app remotely, you usually log in with a 6-digit code.
How to Manage Multiple Shopify Stores?
Multiple Shopify stores can enhance your store management efficiency, especially for merchants handling various brands. Shopify user-friendly platform allows seamless access to multiple stores through the same account, enabling streamlined operations, order processing, and inventory management. Users can switch between stores through the admin dashboard without logging out. This not only saves time and reduces the difficulty of managing separate credentials for each store.
Troubleshoot Common Store Login Issues?
When accessing a Shopify store, sometimes issues arise that break the chain of managing your online business. Understanding and resolving these challenges is essential to enter your account quickly.
Forgot Password: Navigate to the Shopify login page. Click on "Forgot password?" Enter the email address linked with your account, then click "Send reset email." Check your email for the password reset link, and follow the instructions to create a new password. After resetting, return to the login page and try new password to access your account.
Account Locked: If you enter the wrong sign-in details more than 5 times, your account will be locked for 30 minutes. After this period, try logging in again. If you don't remember the password, then reset it.
Two-Factor Authentication (2FA): If you use 2FA, make sure to enter the correct code from the authenticator app. If you do not receive any code, check that your mobile has proper network access.
Contact Shopify Support: If you follow all the above steps but the problem continues, contact Shopify support for assistance.
Best Practices for Secure Login to Shopify Store?
It is essential to follow best practices that enhance the security of your account and protect your business information.
Strong Password. Use a complex password mix of uppercase, lowercase letters, numbers, and symbols. The password must be at least 12 characters long and complex to increase security.
2FA. Shopify recommends enabling Two-Factor Authentication to protect data by adding an extra layer of security. To activate this, go to the Shopify admin dashboard, then Settings, and select “Enable 2FA”. It provides methods like Authenticator App, SMS, Security key, and others. This makes it harder for unauthorized users to gain access, even if they have a password.
Password Manager. Use a browser password manager to save your login details. This reduces the risk of reuse and exposure.
Bookmark Page: Bookmark your login page to get in next time quickly.
Log Out: Always log out after work, especially when using shared or public computers.
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